Frequently asked questions

Yes — but not in October 2026. The festival has been postponed and is moving to 2027. New dates are not yet confirmed; they will be announced on the JagFest page as soon as they are.

You will be refunded in full, and you don't need to do anything to start it. We will contact you directly using the email address on your order.

Your existing ticket and its QR code are no longer valid for entry. If you would rather talk to us first, get in touch through the enquiry form on the JagFest page.

Not yet. Ticket sales are closed until the new dates are confirmed, and there is no waiting list to join. When passes go back on sale they will be announced on this site.

JagFest is held at Te Awanga Downs, located at 34 Gordon Road, Te Awanga. The venue is the same location as the Clifton County Cricket Club and Outfield.

JagFest is located in the heart of Te Awanga. Turn onto Gordon Road (the second road on your right as you enter Te Awanga), continue to the end of the road, head up the hill onto the gravel driveway, and follow the directions from our traffic management team.

Yes. Free parking is available for all festival attendees.

Yes. Vehicles may remain onsite overnight; however, they are left entirely at the owner's risk.

No. Shuttle services are not provided, so you'll need to arrange your own transport if required.

We recommend bringing both. Many market stall holders accept cash, while selected vendors and food stalls will have EFTPOS available.

Yes. Children aged 14 years and under receive free entry when accompanied by a paying adult.

No. Printed tickets are not required. Simply present your ticket's QR code on your phone, tablet, or other mobile device upon arrival. If you prefer to bring a printed copy, you're more than welcome to do so.

Yes. You're welcome to leave and return throughout the festival. Please ensure your wristband remains on at all times, as it will be required for re-entry.

Yes. If you can no longer attend, you may transfer your ticket to another person. Please email us with the new attendee's details before the festival.

Once the new dates are announced, if you are unable to attend you must notify JagFest in writing as soon as reasonably practicable and nominate a replacement attendee.

If JagFest is postponed due to severe weather or other circumstances beyond our control, your ticket will automatically be transferred to the rescheduled festival. If you're unable to attend the new date, you're welcome to transfer your ticket to a nominated replacement attendee.

If the ticket holder is unable to attend the rescheduled event and is unable to nominate an approved replacement attendee, they may apply to JagFest for a refund.

Yes. We welcome tents, campervans, caravans and self-contained vehicles.

No. Powered camping sites are not available.

Campers will have access to:

Yes. A variety of food vendors and beverages will be available throughout the festival.

Absolutely. Our food vendors will offer vegan, vegetarian and gluten-free options.

You're welcome to bring your own food for your campsite. However, outside food is not permitted within the main festival area.

Yes. Free drinking water stations will be available throughout the venue. You're also welcome to bring your own reusable water bottle.

Yes. All workshops and lectures are included with your festival ticket.

No. As workshops are offered across multiple days, we're confident you'll have plenty of opportunities to attend the sessions that interest you most.

Yes. JagFest is wheelchair accessible; however, as the festival is held on a working farm, some areas may have uneven terrain.

Yes. Accessible toilet facilities will be available onsite.

Yes. Accessible parking is available near the main entrance.

No. As JagFest is held on a working farm, pets are not permitted.

Yes. Registered service dogs are welcome but must remain on a lead at all times.

Yes. JagFest will proceed in most weather conditions. In the unlikely event that severe weather or other unforeseen circumstances require the festival to be postponed, all tickets will automatically be transferred to the rescheduled event.

JagFest is committed to reducing our environmental footprint wherever possible. Here's how we're helping:

Together, we can help keep JagFest beautiful for everyone.